Telehealth

Provided by a team of medical specialists at Teladoc Health

Access to a doctor anytime, anywhere. Telehealth enables you to ask any health-related question to a doctor who is available for you 24 hours a day, 7 days a week.

Our doctors can help you with many medical conditions including cold and flu symptoms, infections, anxiety, stress, allergies and provide advice on non-urgent medical conditions. Get the care you need in minutes from the comfort of your home, at work or while you’re traveling.

When needed, you can also upload any additional medical information you might have for our team to examine in conjunction with your symptoms so that we have a complete picture of your situation. For example, if you have pictures of rashes or skin conditions or perhaps medication that you're taking, you can attach it to your consultation and our medical team will evaluate it.

Who can use this service?

As an American Fidelity customer, you get unlimited access to this service at no additional cost.

How does it work?

You can proceed to complete the form and a doctor will call you to provide medical assessment.

  • 1Fill in the form:

    Provide a brief summary of your medical problem.

  • 2Talk to a doctor:

    Once your request is submitted, a doctor will contact you via your preferred method.

  • 3Get answers to your medical questions:

    Ask as many questions as you need to and our doctor will provide professional medical advice. If needed, they will provide on-going treatment on how to improve your condition.

You can ask our doctors any questions about your health from the comfort of your own home.

This is not an emergency service and below are examples of conditions we cannot treat. If you are feeling severely unwell, we advise you to contact your local emergency services.
What we don't treat: Chest pain, shortness of breath, severe abdominal pain, heavy bleeding, thoughts of suicide or self-harm, confusion, loss of consciousness, severe infection, severe pain, suspected stroke, seizures, pregnancy complications, high fever in an unwell infant.